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Owner of Objective Template Gets Error : You do not have permission to access this information. Contact your help desk. (Doc ID 2432136.1)

Last updated on SEPTEMBER 09, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

Creator of the MBO template can not see the answered objectives.  Get error when open the Plan Objectives page.

ERROR
You do not have permission to access this information. Contact your help desk.


STEPS
1. User ( lisa.jones ) created MBO template with Template Set = Common Set
2. Assign the MBO template to a compensation plan
3. Assign compensation plan to participant
4. participant logs in and answer the objectives.
5. Owner ( lisa.jones ) logs in Sales Compensation > Plan Objectives UI and get error message

Cause

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In this Document
Symptoms
Cause
Solution
References


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