My Oracle Support Banner

Fusion PIM: Create Batch In ItemBatchMaintenanceService Is Failing (Doc ID 2433158.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

Create Batch in ItemBatchMaintenanceService is failing in PRODUCTION  with the below error.
The same payload is working fine in your TEST environment and it stopped all of sudden in our production environment.


STEPS TO REPRODUCE


Payload used to created Item Batch:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:typ="http://xmlns.oracle.com/apps/scm/productHub/itemImport/batches/itemBatchMaintenanceService/types/" xmlns:bat="http://xmlns.oracle.com/apps/scm/productHub/itemImport/batches/batchServiceV2/">
<soapenv:Header/>
<soapenv:Body>
<typ:createBatch>
<typ:batch>
<bat:BatchName>TESTBATCH</bat:BatchName>
<!--Optional:-->
<bat:BatchStatusValue>Active</bat:BatchStatusValue>
<!--Optional:-->
<bat:SpokeSystemName>Product Information Management Data Hub</bat:SpokeSystemName>
<bat:AssignedTo>user123</bat:AssignedTo>
<!--Optional:-->
<bat:DefaultOrganizationCode>ABC</bat:DefaultOrganizationCode>
</typ:batch>
</typ:createBatch>
</soapenv:Body>
</soapenv:Envelope>


Response payload:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Draft//EN">
<HTML>
<HEAD>
<TITLE>Error 401--Unauthorized</TITLE>
</HEAD>
<BODY bgcolor="white">
<FONT FACE=Helvetica><BR CLEAR=all>
<TABLE border=0 cellspacing=5><TR><TD><BR CLEAR=all>
<FONT FACE="Helvetica" COLOR="black" SIZE="3"><H2>Error 401--Unauthorized</H2>
</FONT></TD></TR>
</TABLE>
<TABLE border=0 width=100% cellpadding=10><TR><TD VALIGN=top WIDTH=100% BGCOLOR=white><FONT FACE="Courier New"><FONT FACE="Helvetica" SIZE="3"><H3>From RFC 2068 <i>Hypertext Transfer Protocol -- HTTP/1.1</i>:</H3>
</FONT><FONT FACE="Helvetica" SIZE="3"><H4>10.4.2 401 Unauthorized</H4>
</FONT><P><FONT FACE="Courier New">The request requires user authentication. The response MUST include a WWW-Authenticate header field (section 14.46) containing a challenge applicable to the requested resource. The client MAY repeat the request with a suitable Authorization header field (section 14.8). If the request already included Authorization credentials, then the 401 response indicates that authorization has been refused for those credentials. If the 401 response contains the same challenge as the prior response, and the user agent has already attempted authentication at least once, then the user SHOULD be presented the entity that was given in the response, since that entity MAY include relevant diagnostic information. HTTP access authentication is explained in section 11.</FONT></P>
</FONT></TD></TR>
</TABLE>

</BODY>
</HTML>


EXPECTED OUTCOME
Web service to create Item batch should run successfully creating an Item Batch


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.