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Blank Screen on the Create Opportunity Page (Doc ID 2433182.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 to 11.13.18.05.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Opportunities

ACTUAL BEHAVIOR
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Getting a blank screen when click on Create Opportunity button.

The issue happens for multiple users, multiple browsers, either in main Opportunity page, or from the Account opportunities page.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Opportunity
2. Create Opportunity button
3. Blank screen pops up

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create new opportunity records.



Cause

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