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When Adding a Field Issue, Item Masters List Not Included In Items Pick List (Doc ID 2434124.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Prime Cloud Service - Version 18.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  

When trying to add a Field Issue in the web, no items appear in the list.


EXPECTED BEHAVIOR

When trying to add a Field issue, the items would pull from the Item Masters list as the mobile app allows with the Item Type field.


STEPS

The issue can be reproduced at will with the following steps:

  1. In project Summary & Settings, Field Setup add Item Masters but no Items
  2. Go to Field Issues and Add an issue
  3. In Add issue dialog, after selecting Type and Area fields, Item selection dialog has no items

Changes

 

Cause

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