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Unable to Set a Workflow Setup to "Inactive" Status in Project/Shell Template for Specific BP: Form Distortion Showing Only the Apply, OK and Cancel Buttons (Doc ID 2434711.1)

Last updated on FEBRUARY 25, 2021

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Stage environment : Any Version

In a Project/Shell Template, a Business Process contains a Workflow (WF) Setup that cannot be set to "Inactive". When opening this setup, there is a blank window with only the Apply, OK and Cancel buttons, and no option to select the "Inactive" status.

EXPECTED BEHAVIOR
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Expecting to be able to open the WF Setup and set it to Inactive status.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Environment.
  2. Navigate to Company Workspace > Admin Mode > Templates > Shells > Shell Template  > Setup > Business Process > Select the Business Process where the Setup issue resides > Workflow Setup.
  3. There are 2 WF Setups, and both are Active. When opening WF Setup #1, the expected options do not exist and it's a blank and unresponsive window.

.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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