My Oracle Support Banner

Unable to Set a Workflow Setup to "Inactive" Status in Project/Shell Template for Specific BP: Form Distortion Showing Only the Apply, OK and Cancel Buttons (Doc ID 2434711.1)

Last updated on SEPTEMBER 30, 2022

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.


On Unifier : Any Stage environment : Any Version

In a Project/Shell Template, a Business Process contains a Workflow (WF) Setup that cannot be set to "Inactive". When opening this setup, there is a blank window with only the Apply, OK and Cancel buttons, and no option to select the "Inactive" status.

Expecting to be able to open the WF Setup and set it to Inactive status.

The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Environment.
  2. Navigate to Company Workspace > Admin Mode > Templates > Shells > Shell Template  > Setup > Business Process > Select the Business Process where the Setup issue resides > Workflow Setup.
  3. There are 2 WF Setups, and both are Active. When opening WF Setup #1, the expected options do not exist and it's a blank and unresponsive window.





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.