Unable to Set a Workflow Setup to "Inactive" Status in Project/Shell Template for Specific BP: Form Distortion Showing Only the Apply, OK and Cancel Buttons (Doc ID 2434711.1)

Last updated on SEPTEMBER 30, 2022

Applies to:

Symptoms

On Unifier : Any Stage environment : Any Version

In a Project/Shell Template, a Business Process contains a Workflow (WF) Setup that cannot be set to "Inactive". When opening this setup, there is a blank window with only the Apply, OK and Cancel buttons, and no option to select the "Inactive" status.

EXPECTED BEHAVIOR
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Expecting to be able to open the WF Setup and set it to Inactive status.

STEPS
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The issue can be reproduced at will with the following steps:

1. Log into the Unifier Environment.
2. Navigate to Company Workspace > Admin Mode > Templates > Shells > Shell Template  > Setup > Business Process > Select the Business Process where the Setup issue resides > Workflow Setup.
3. There are 2 WF Setups, and both are Active. When opening WF Setup #1, the expected options do not exist and it's a blank and unresponsive window.

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Changes

Cause

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