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Credit Rule Import Is Failing :Rule Attribute Value LowValueCharId/ LowValueCharcode with Name (Doc ID 2434721.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Crediting Rule Import

Credit rule import is failing and is not identifying geography setup.

ERROR
-----------------------
Rule Attribute Value LowValueCharId/ LowValueCharcode with Name Dhaka not found for rule TM-Dhaka
Import status : FAILED
Rolling back...
Overall import status FAILED
Imported completed on : Tue Jun 12 11:19:06 UTC 2018


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Export out credit rules from stage instance
  Navigator > Participant Assignments > Manage Direct Credit Rules > select hierarchy / node > export
2. Import Credit Rules into production
  Navigator > Participant Assignments > Manage Rule Import Processes ( see request_id 68399, 58401 )

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the setup for production and will impact that go live for India business unit.

Changes

 

Cause

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