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GMS:Create Award Error- Bill-To/Ship-To Customer Does Not Have Primary Bill/ Ship-To Site (Doc ID 2434958.1)

Last updated on DECEMBER 18, 2018

Applies to:

Oracle Fusion Grants Management Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Grants Management - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.

Goal

On : 11.13.18.05.0 version, Manage Awards

Unable to create contract successfully while creating an award. 'Submit Contract' button on the create award flow raises following errors -

"The bill plan for the contract cannot be created because the bill-to customer does not have a primary bill site".
"The bill plan for the contract cannot be created because the ship-to customer does not have a primary ship-to site".

Note- Customer was already created with account and site including bill to and ship to details.

Solution

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In this Document
Goal
Solution


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