My Oracle Support Banner

How To Unreserve The Quantity Against A Sales Order (Doc ID 2435066.1)

Last updated on JULY 29, 2024

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On Version: 11.13.18.02.0 , Manage Reservations

 

PROBLEM STATEMENT
=================
When trying to unreserved quantity against a sales order which is closed facing below error:

"You cannot edit reservations against on-hand supply because the document shipping status prohibits editing. (INV-2416706)"


STEPS TO REPRODUCE
==================
1) Create a Sales Order
2) Shipping is done
3) Close The SO
4) Now when trying to cancel reservations against an item it throws an error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.