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Error: 'Could not find Java SE Runtime Environment' With Preview Using BI Publisher Desktop (Doc ID 2435221.1)

Last updated on JULY 01, 2024

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Error encountered with preview using BI Publisher Desktop Microsoft Word Add-in for Template Design

After installing the BI Publisher Desktop, loaded sample XML Data inline with the RTF template. Encountered the following errors when trying to view the preview in Excel:

ERROR
-----------------------
Java Virtual Machine Launcher
Error: opening registry key 'Software\JavaSoft\Java Runtime Environment'
OK

Java Virtual Machine Launcher
Error: could not find java.dll

Java Virtual Machine Launcher
Error: Could not find Java SE Runtime Environment

Execution Failed:
javaw -Xmx256M -jar "C:\Program Files (x86)\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word\jlib\RTF2PDFv2.jar" :C:\Users\1234\AppData\Local\Oracle\BIPublisher\TemplateBuilderforWord\tmp\tb_param.xml"

Changes

 Fresh install of BI Publisher Desktop Microsoft Word Add-in for Template Design

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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