My Oracle Support Banner

Error: "No results found," When Searching Keywords From the Resource Codes Assignment Screen. (Doc ID 2435878.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.1 to 18.7 [Release 18.1 to 18.7]
Primavera P6 Enterprise Project Portfolio Management - Version 17.12.0.0 to 17.12.6.0 [Release 17.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.12.0.0 to 17.12.6.0 [Release 17.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In P6 Web, Resources, Administration tab, when searching for a Resource to have Codes assigned in the Codes tab, the existing Code can not be searched out from the Select Resource Code using certain keyword patterns.

For example, after entering the keyword 'ENG' to the Available Codes field, the table underneath shows "No results found". It still shows "No results found" after clicking the Search icon. However, if entering the keyword 'EN' to Filter, it works as expected to return the Code strings (e.g. "ENG-Engineering") containing the keyword 'EN'.


EXPECTED BEHAVIOR
-----------------------
The existing Code should be searched out when using any valid keyword.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log on P6 Web.
2. Browse to Resources, Administration tab, Resources, Codes tab.
3. Press the "Assign..." button, then the Select Resource Code and window pops up.
4. Enter the keyword 'ENG' to the "Available Codes" field to search an existing Code where string contains the keyword 'ENG'. The table underneath shows "No results found", however the Code "ENG-Engineering" does exist.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot search out an existing Resource Code precisely.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.