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CX Mobile : Activity Names Not Editable Due to Prompt Disappearing in iPhone (Doc ID 2436083.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, CX Mobile Application

ACTUAL BEHAVIOR
---------------
iPhone: names longer than the visible width not editable

It is not possible to edit the name of any activity. it was created on the SUI, but in general user should have ability to navigate forward and backward in the field. Only very shortly you see the native navigation sign coming up then it disappears again. The cursor prompt disappears. This happens on activity names shorter or longer than the phone screen.
 

EXPECTED BEHAVIOR
-----------------------
Activity name should be editable in iPhone

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open activity > Edit activity name > Prompt is disappearing

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit activity name in iPhone

Changes

 

Cause

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