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R13 - Lead BU Can Be Changed On Lead Edit Page (Doc ID 2436093.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

In our R12 production pod, Lead BU can only be updated on the Create page - it cannot be changed on the Edit page.

In our R13 test pod, Lead BU can be changed on both the Create and Edit pages. If a user changes the BU on the Edit page, they receive an error message but the page is still updated to the new BU specific page and the new BU / page layout can be saved.

The behavior in our R12 production pod is the desired behavior - we do not want the BU for a Lead to change after the record has been created. Screenshots of the issue are attached in an xlsx file, please note the OOB BU field has been renamed to "Division."

How can I fix the BU field in R13 so that it can only be updated on the Create page like in our R12 production pod?

Please note that our R13 production go-live is scheduled for July 13.
 

Solution

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