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Unable To View Custom Print/Report Output In A Unifier Environment That Was Refreshed/Overwritten From Another Source (Doc ID 2436297.1)

Last updated on AUGUST 16, 2018

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On any Oracle Cloud hosted environment that has been Refreshed/Overwritten from another source : Any Version

Expected Result: A Custom Print should return results for the Business Process record it was triggered from. A Custom Report should return results for the data source.

Actual Result: Nothing is returned to the Custom Print/Report pop-up window after it is triggered, only an empty/blank/white window is returned

The following excerpt can be found in the Unifier log files:

RunWsReport ex:com.sun.xml.ws.fault.ServerSOAPFaultException: Client received SOAP Fault from server: oracle.xdo.webservice.exception.OperationFailedException: PublicReportService::generateReportParametersDefinition Failure: Due to oracle.xdo.server.ReportException: oracle.xdo.servlet.CreateException: oracle.xdo.servlet.CreateException: Report definition not found:/UnifierReports/unifier/...Please see the server log to find more detail regarding exact cause of the failure.~
...

Cause

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