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Oracle Fusion Learning Cloud: Required learning details in my team learning shows other manager's information (Doc ID 2437062.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

When there are more than 1 manager types, the learner details under My Team learning> direct report> select a learning item> lands on learning details page shows multiple rows of the learners with 3 different managers according to types of managers in system.

When a learner has 2 types of managers assigned in employment, both have line manager roles in security setup. When manager1 logs in to see the employee's required learning details, one row shows that the learner's manager is also manager2.

Manager1 and Manager2 are 2 managers assigned to Employee123 as per business requirement. Manager1 is manager type= Line manager and Manager2 is manager type= Compensation manager. The roles assigned to Manager1 and Manager2 are the same: Employee and Line manager roles.

When 'John Doe1' wants to see the required assignment details for his direct report 'John Doe2', in the learner details he finds 4 rows with below combinations:

Employee123-----Manager1----Offering under the course
Employee123-----Manager2----Offering under the course
Employee123-----Manager1---- course
Employee123-----Manager2---- course

System identifies 2 unique rows for Employee123(due to 2 managers) and hence displays the above results.

However, the requirement is when 'John Doe1' logs in and wants to see his direct reports' required assignment details, the system should identify the rows which has manager as Manager1. As below:

Employee123-----Manager1----Offering under the course
Employee123-----Manager1---- course

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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