My Oracle Support Banner

Escalation Process Not Working As Per Manager Hierarchy (Doc ID 2437216.1)

Last updated on AUGUST 20, 2018

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 The transaction submitted by the employee is not escalated to the L2 manager (manager of employee manager).

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.