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Unable to View Requisition Email Approval Notification Template Customized in BI Publisher (Doc ID 2437300.1)

Last updated on FEBRUARY 02, 2019

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.18.02.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Approve Requisition

Customer chose the Opt-in for the new feature: Configure Purchase Requisition Notification with Business Intelligence Publisher

They configured the Requisition Email Approval notification through the BI Publisher but have observed that for some users it's still taking the old version of the Template format.  

Expect that Requester should be able to receive custom email notification for all the approved requisitions.   Why are some of the users still receiving the old ADF based Requisition Approval Email notifications?

STEPS:
1. Create Requisition
2. Submit for Approval
3. Approver receives the old notification and expecting to receive the customized new one from BI Publisher template.
 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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