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Case Lock Fails with "Incorrect Password" Even Though Password is Correct (Doc ID 2437683.1)

Last updated on NOVEMBER 01, 2018

Applies to:

Oracle Argus Safety Cloud Service - Version 8.0 and later
Oracle Applications Manager - Version 12.1.3Cloud and later
Information in this document applies to any platform.

Symptoms


Attempting to lock a case with appropriate user credentials errors with "Incorrect Password".

Same credential is used to log in to the application without error.





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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