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Passport: - system error when candidate clicks email link received from assessment (Doc ID 2437693.1)

Last updated on MARCH 29, 2023

Applies to:

Oracle Taleo Platform Cloud Service - Passport Framework - Version 15B and later
Oracle Taleo Recruiting Cloud Service - Version 17.0 and later
Information in this document applies to any platform.

Symptoms

When candidates clicks on a link in an email that invites them to complete prehire Passport assessments there is a system error:

 

Changes

Customer recently added a footer to the message template going out to candidates when clicking on the email link sent to them through the Passport Assessment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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