Is There A Way To See Improvement And More Stability Among Status Notifications When Running A Consolidate Or Translate Rule In Financial Consolidation And Close Cloud Service (FCCS)? (Doc ID 2438760.1)

Last updated on MARCH 17, 2025

Applies to:

Goal

In FCCS, from the Rules card, when you run a Consolidate or a Translate, the status dialog is inconsistent. Sometimes you see "Processing..." until the rule completes and throws a success/error message. Sometimes you see "Business Rule execution time has exceeded the maximum configured wait time. Business Rule will now be executed in the background. To check Business Rule execution status, open the Job Console Page." That latter message may appear a couple of seconds after the Consolidate was kicked off, or as much as several minutes later. Or it might not appear at all, regardless of the rule's running time.

If the "Business Rule Execution time..." message does appear, it is inconvenient to have to switch to the Jobs card from the Rules card to see the status, especially if many of these need to be run. And the inconsistent behavior can be frustrating -- not knowing whether the completion message will appear right on the Rules card or not. If it is intended design that users view the status on the Jobs card, could there maybe be a direct link to the Jobs card from the Rules card (or possibly in the message dialog box), rather than forcing the user to select it from the main navigator page? And can there be greater consistency with the reporting of the results for these rules?

Solution

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