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Error When Trying to Save the SFDC Quote in Lightning After Deleting Any Existing Model (Doc ID 2439141.1)

Last updated on DECEMBER 26, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 18 B and later
Information in this document applies to any platform.

Symptoms

After the Lightning Adapter was implemented, an error is shown when trying to Save the quote back to SalesForce after any existing model has been deleted:

Could not perform Action: Save
During commerce integration Process ID: XXXXX, Name: SFDC Quote - Process Updates
Exception occurred for Integration Process ID: XXXXX, Name: SFDC Quote - Process Updates
cafsl.OracleQuoteTrigger: execution of BeforeUpdate

caused by: System.DmlException: Delete failed. First exception on row 0 with id xxxxxxx; first error: SELF_REFERENCE_FROM_TRIGGER, Object (id = xxxxxxxxx) is currently in trigger cafsl.OracleQuoteTrigger, therefore it cannot recursively update itself: []

Cause

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In this Document
Symptoms
Cause
Solution
References


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