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Order Line Is Stuck With Orchestration Error DOO-2655019 For Fulfillment Task For Shipment Task (Doc ID 2439157.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Manage Orders

Order line is stuck with

ERROR
-----------------------
Service {SERVICE_NAME} request for task {TASK_INSTANCE_ID} failed due to a system error. (DOO-2685019)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create order
2. Progress order


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot progress the order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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