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Contracts Import Failing With Invalid SITE_ID Error Message (Doc ID 2439861.1)

Last updated on OCTOBER 03, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, File Import/Export

Contracts not importing and mentioning as Invalid SITE_ID in the error message

I am unable to import the contract file as I am getting an error message.




ERROR
-----------------------
A matching record of type HZ_PARTY_SITES cannot be found using the value of the attribute SUPPLIER_SITE_ID provided, or the matching record is not active. (MKT-285217) Cause: No record exists with the specified attribute value or a matching record does exist however it is not active. Action: Update the attribute value to reference an existing, active record.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new file import activity
2. Get error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import contract with a particular supplier site id.

Cause

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In this Document
Symptoms
Cause
Solution
References


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