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Unable To Edit The Account Name (Doc ID 2439985.1)

Last updated on AUGUST 30, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

The account name cannot be edited after the R13 upgrade.

EXPECTED BEHAVIOR
The user should be able to edit the account name.

STEPS
The issue can be reproduced at will with the following steps:
1. Sign-on to Sales Cloud application
2. Navigate to Sales > Accounts
3. Search and edit an account
4. Change to the Profile tab
5. The account name cannot be edited.

Cause

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In this Document
Symptoms
Cause
Solution
References


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