Some Users Can not Login Through SSO After Upgrade to Release 13 Update 18B August Maintenance Patch
(Doc ID 2440099.1)
Last updated on FEBRUARY 22, 2024
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.18.05.0 to 11.13.18.05.0 [Release 1.0]Oracle Fusion Workforce Directory Management Cloud Service - Version 11.13.18.05.0 to 11.13.18.05.0 [Release 1.0]
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
Symptoms
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Some users can not login to fusion application through SSO after patching or upgrade
Steps to reproduce:
1. Login to customer IDP, access fusion application link
2. Some users will get following login popup window from fusion
The server xxxx.fa.xxx.oraclecloud.com is asking for your user name and password. The server reports that it is from Identity Assertion
Changes
Customer environment is upgraded to fusion application release 13B (11.13.18.05.00) August maintenance patch
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |