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Assigning IDCS User to CPQ application "Account creation failed" (Doc ID 2440641.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : IDCS, Oracle CPQ Cloud Integration

When attempting to:


Assign an IDCS user to the CPQ application an error is returned to the user interface;


ERROR
-----------------------
"Account creation failed"

 



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create user in IDCS
2. Attempt to assign IDCS user to the CPQ application
3. Receive "account creation failed" error message at the UI.


Cause

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In this Document
Symptoms
Cause
Solution
References


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