MFT target using SFTP remote failing with proxy (Doc ID 2440982.1)

Last updated on AUGUST 12, 2024

Applies to:

Symptoms

MFT Target using sFTP Remote Failing with Proxy

Scenario:

Attempting to connect to remote SFTP server through a forward proxy via an MFT ‘Target’ for transferring files from MFT.

The transfer errors with:

Error occurred while reading metadata of file [] from endpoint [SFTPEndPoint: Host:[], Port:[22], User:[], Folder:[]].

The error description is:

In the log files java stack trace shows connection time out.

On using a forward proxy as outbound connections directly from MFT have been blocked.

Connecting to the server via the forward proxy from the MFT command line is successful:

sftp -o "ProxyCommand /usr/bin/nc -x : %h %p" @

MFT Transfer ’Source’ Configuration using Proxy

Source Type: sFTP Remote

- Host Name:
- Control Port: 22
- User Name:
- Authentication Type: Password
*** Advanced Properties:
** Proxy Settings:
- Host Name:
- Port:


Network engineers have confirmed that traffic from MFT is going direct to the host and not via the forward proxy.

 

Changes

Cause

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