My Oracle Support Banner

Too many SKU variants added will cause admin UI to be unable to add/edit additional variants (Doc ID 2441183.1)

Last updated on DECEMBER 26, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

We do not have the exact number this occurs on, but if you add too many variants to a product at some point when you go to 'edit' and add some more the browser will simply hang and time out.

There will not be a message from Oracle Commerce, just a timeout message from the browser.

This is because the browser is running out of memory trying to load all of these variant objects to edit.  The error will not be from cloud and will be browser specific, so do not concentrate on the error, concentrate on the symptoms. If you have a product with hundreds or more variants added and you are having trouble editing/adding more in the admin UI this may be the issue.

Changes

 N/A

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.