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PRC: SSP: Approval Escalation Going To Previous Manager (Doc ID 2441221.1)

Last updated on MARCH 29, 2024

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version and later
Oracle Fusion Self Service Procurement - Version and later
Information in this document applies to any platform.


When a requisition approver does not approve and it escalates, the application is escalating the requisition approval to the approvers previous manager and not their current manager.

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Requisition is submitted
2. Requisition is not approved
3. Requisition Escalates per Escalation
4. Requisition is escalated to the previous approver/manager


 End Users Managers Change


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