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PRC:SSP: Approval Rule Based on Account Combination Segment is Not Working Properly - the Wrong Account Combination Segment Value is Being Retrieved (Doc ID 2442161.1)

Last updated on DECEMBER 29, 2019

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.18.02.0 and later
Oracle Fusion Self Service Procurement - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Requisition Approval

Approve Requisition notification, Cost Center field value shows Spare segment value (5th segment) instead of Cost Center value (2nd segment).
Approval rules are based on Cost Center attribute, but they appear to be taking the Spare segment value instead of Cost Center value into consideration.


EXPECTED BEHAVIOR
Approve Requisition notification, Cost Center field to show the Charge Account, Cost Center segment value (2nd segment)
Approve rules based on Cost Center values to evaluate the value of the attribute Cost Center segment instead of Spare segment values.

STEPS
The issue can be reproduced at will with the following steps:
1. Set up combinations with 5 segments:
Company xxxxx
Cost Centre xxxx
Account xxxxxxxx
Project xxxx
Spare xxxx

Company xxxxx
Cost Centre xxxx
Account xxxxxxxx
Project xxxxx
Spare xxxxxxxxxx

2. Set up TAB
3. Set up Manage Requisition Approval rules. Set up approval rules based on Cost Center/route to Cost center manager.

3. Create a requisition
Charge account with Spare xxxx is retrieved from Employee expense account rule.
Company xxxxx
Cost Centre xxxx
Account xxxxxxxx
Project xxxxx
Spare xxxx

4. Change the Spare segment value to xxxxxxxxxx

5. Submit requisition for approval

6. Review notification Approve Requisition
Notice: Cost Center value = xxxxxxxxxx

7. Review Approval history
Approval was routed to one person (exception rule)
When cost center is xxxx, the requisition should be routed to Sue (Cost Center xxxx manager) .



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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