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Outlook Synchronization Process Is Erroring Out (Doc ID 2442470.1)

Last updated on SEPTEMBER 17, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to synchronize the data to OSC, the following error occurs.

ERROR
-----------------------
[18-08-22 12:08:04.916084,T16996] [ERROR] [connector_site]: [12:08:04.916084],,{first chance exception}: class fusion::fusion_exception_impl: Application experienced technical difficulties. Further troubleshooting should be done by technical support.
@@@@code:FC0020
@@@@rref:soap_2018-08-22T02-07-01-849.xml.gz.bin
@@@@message:

  The message is oracle.jbo.service.errors.ServiceException : JBO-56009: Mapped name for value false not found in viewobject XXXXXXXXX_c attribute YYYYYYYYYYY_c..
:
@@@@result:error
[18-08-22 12:08:04.926150,T16996] [info] [sync_manager]: synchronization finished. result: error (result code: FC0020, result message: 'Application experienced technical difficulties. Further troubleshooting should be done by technical support.', total duration: 52.984 seconds)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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