"Password is incorrect" Message During Unlock Case Authentication Prompt
(Doc ID 2443028.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety Cloud Service - Version 7.0 to 8.0 [Release 7.0 to 8.0]Information in this document applies to any platform.
Symptoms
User is getting an incorrect password message when trying to unlock any cases.
Application login/authentication is not an issue here.
The pop-up only comes up during in-application activity - e.g. Case Unlock.
"Password is incorrect"
Cases should unlock without the UI error message.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |