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"Password is incorrect" Message During Unlock Case Authentication Prompt (Doc ID 2443028.1)

Last updated on SEPTEMBER 20, 2019

Applies to:

Oracle Argus Safety Cloud Service - Version 7.0 to 8.0 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

User is getting an incorrect password message when trying to unlock any cases.

Application login/authentication is not an issue here. 

The pop-up only comes up during in-application activity - e.g. Case Unlock.


"Password is incorrect"



Cases should unlock without the UI error message.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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