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Error 'The system could not process your request' When Sending uMail in Unifier (Doc ID 2443136.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.


In an Oracle cloud hosted Unifier environment : Any Version

When attempting to send a uMail the following error occurs:

The system could not process your request. Logging in again may help in some cases.


The issue can be reproduced at will with the following steps:

  1. Log in to Unifier and navigate to applicable 'uMail > Inbox' workspace.
  2. Open new item, enter To, Subject, and Body and click on the Send button.
  3. Note reported behavior.




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