Self Service Roles Import Is Unsuccesful
(Doc ID 2443875.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Service Requests
Self Service Roles Import is unsuccessful
ERROR
JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000003956024 ] in SelfServiceRolesEO,
JBO-27014: Attribute RelationshipTypeCd in SelfServiceRolesEO is required.,
You cannot grant additional roles to a user who does not have the Customer Self-Service User role. (SVC-5295090)
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |