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Customers Cannot See Images On Web (Doc ID 2444106.1)

Last updated on APRIL 02, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Goal

On : NA version, Storefront

Customers cannot see images on web

Created numerous sales programs with icons listed next to the programs. People cannot see the images in Google, Fire Fox, IE.

Some users are able to see the images while some are not able to see them.

Tested it and found this error (on browser,developer tool, network tab):

Getting below 401 error in console.
------------------------------------------------
Request URL: https://ccadmin-prod-zzzz.oracleoutsourcing.com/ccstore/v1/images/?source=/file/v7315534579915249257/general/Drop_Ship_Landing_070616.jpg&height=844&width=500
Request Method: GET
Status Code: 401 Unauthorized

 

Solution

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In this Document
Goal
Solution
References


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