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Unable To Use A Code Combination Error ORA-20000: "kff_lock_combination" has failed (Doc ID 2444160.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Set Up FCR-Define Ledgers

When attempting to use an account combination on the Create Chart of Accounts Balancing Rules, the system shows the error number 1. Trying to add the combination in Manage Account Combinations shows the error number 2

ERROR
-----------------------
1. This combination cannot be used; it either does not exist, or using it here is not permitted.
2. "ORA-20000: "kff_lock_combination" has failed. Application Id: "101", Key Flexfield Code: "GL#", Structure Instance Number: "2001", Data Set Number: "". ORA-06512: at "FUSION.FND_FLEX_PRIVATE", line 178 ORA-06512: at "FUSION.FND_FLEX_PRIVATE", line 4581 ORA-20000: Combination already exists 1 time(s). ORA-06512: at line 1"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Chart of Accounts Balancing Rules
2. Enter the account combination
3. System shows error This combination cannot be used; it either does not exist, or using it here is not permitted.
4. Go to Manage Account Combinations
5. Try to create the combination.
6. The system shows error: "ORA-20000: "kff_lock_combination" has failed. Application Id: "101", Key Flexfield Code: "GL#", Structure Instance Number: "2001", Data Set Number: "". ORA-06512: at "FUSION.FND_FLEX_PRIVATE", line 178 ORA-06512: at "FUSION.FND_FLEX_PRIVATE", line 4581 ORA-20000: Combination already exists 1 time(s). ORA-06512: at line 1"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a Balancing Rules needed for regular processing

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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