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Email and Bell Icon Information Request Notification Not Received (Doc ID 2444496.1)

Last updated on APRIL 30, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


The configuration of information request in BPM Worklist has been configured as described in Fusion Global HR: How do you Configure Information Request Notifications to be Sent? (Doc ID 2232756.1). However, the email notification is not sent. The notification is showing only in the worklist area but NOT via e-mail or in the notification bell icon.

The issue can be reproduced at will with the following steps:




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