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Map Functionality Not Working For Contacts. (Doc ID 2444556.1)

Last updated on SEPTEMBER 20, 2018

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Accounts, Contacts

ACTUAL BEHAVIOR
---------------
Map functionality not working for contacts.

When using the "View address" function to bring up a map of the contact's location, the system consistently displays an error. "Unable to locate: street="" "

EXPECTED BEHAVIOR
-----------------------
Map functionally should work properly

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Account -> Address
3. Click view address
4. Getting a warning

BUSINESS IMPACT
-----------------------
Business impact not provided. However, based on priority of the issue, the business impact seems minimal.

Cause

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In this Document
Symptoms
Cause
Solution
References


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