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Standard Subtabs+error Message After Creating Account, Change Status And Creating Contacts (Doc ID 2444850.1)

Last updated on MARCH 24, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


Standard Subtabs+error message after creating account, change status and creating contacts

"You cannot lock this record because it is already locked by another user"
An application error has occured. Your help desk can use the following information to obtain a more detailed of the incident"

The issue can be reproduced at will with the following steps:
 - create an account
 - click save and continue
 - change status from active to inactive
 - change to subtabs contacts
 - create new contacts
 --> error message appears and the standard subtabs are shown
 --> click ok to close the error message
 --> save and close
--> another error message appears


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