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Clicking the Unifier Link in the Cloud Portal Page Redirects to the Login Page (Doc ID 2445390.1)

Last updated on MARCH 18, 2019

Applies to:

Primavera Unifier Cloud Service - Version 16.2.0.0 to 17.11.0.0 [Release 16.2 to 17.11]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to log in to Unifier, users get to the Cloud Portal page, but after clicking on the Unifier link, they are redirected back to the login page.

EXPECTED BEHAVIOR

Clicking the Unifier link should launch the Unifier application without requesting the user to re-login.

 

The issue can be reproduced at will with the following steps:

  1. Browse to the Cloud Portal page and log in.
  2. Click the Unifier link.
  3. Observe the reported behavior.

Cause

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In this Document
Symptoms
Cause
Solution
References


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