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FA: SCM: OM: Order Cancellation Fails With: The request to release the lock failed because a lock for the shipment line does not exist (Doc ID 2445748.1)

Last updated on JUNE 26, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to cancel an order, the line status is - Cancellation Pending - and an error is reported:

The request to release the lock failed because a lock for the shipment line does not exist

Cause

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In this Document
Symptoms
Cause
Solution
References


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