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Mandatory Promotion Not Applied When Adding Products to the Shopping Cart (Doc ID 2445794.1)

Last updated on DECEMBER 01, 2019

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

Having set Promotion as mandatory is supposed to be automatically applied for the products included in the promotion. However this is not happening in the CX Retail Execution Mobile application.

We expect that when adding products directly to the shopping cart, values are applying the mandatory promotion directly, showing the total value in red, along the name of the applied promotion.
After the order is synchronized to the server, promotion is not applied either.
 

Solution

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In this Document
Goal
Solution


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