My Oracle Support Banner

Getting an error during file import for Account (Doc ID 2445816.1)

Last updated on SEPTEMBER 24, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Oracle Customer Data Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Accounts, Contacts, Households

Getting an error during file import for Account

ERROR
-----------------------
oracle.as.scheduler.RuntimeServiceAccessControlException: ESS-02002 User <username> does not have sufficient privilege to perform operation submitRequest JobDefinition://oracle/apps/ess/cdm/dataQuality/batch/DqBatchMatchJob.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign-on to Sales Cloud application
2. Navigate to Setup and Maintenance > Task: Manage File Import Activities > Go to Task
3. Create Account import
4. The import ends in error during ODI

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete import.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.