PCMiler Mexican Lanes RIQ Returns "Error Code:=GEOCODE_ERROR, Error Description:=Route at index 0: Stop at index 1: No postal code matches found" (Doc ID 2445931.1)

Last updated on MAY 06, 2022

Applies to:

Symptoms

The distance calculation between Mexican postal codes does not work.

PCMiler is asking for countryPostalFilter to be passed and you can't find that in OTM.

Replication:

1) Create an External Distance Engine: Shipment Management > Power Data > Geography > External Distance Engine

PCMILER_MEX_USA_POSTAL_TO_POSTAL_WS

2) Create Rate Distance: Contract and Rate Management > Power Data > Contracts > Rate Distance
PC_MILER_POSTAL_WS_USA_MEX

3) Navigate to: Ask Oracle > Distance/Time
Shipment Management > Ask Oracle > Distance/Time

RIQ
Type: Distance
RD: PC_MILER_POSTAL_WS_USA_MEX
Ship From:
Country Code MEX
Postal Code 91700
Ship To:
Country Code MEX
Postal Code 23001

Returns distance could not be determined

[015238] Error while getting response from webservice (Error Code:=GEOCODE_ERROR, Error Description:=Route at index 0: Stop at index 1: No postal code matches found within the country selected in Postal Code Preference)

Changes

Cause

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