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Is Primary Check Box Not Working Properly When Set from CPQ Cloud (Doc ID 2446171.1)

Last updated on SEPTEMBER 14, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 18 B and later
Information in this document applies to any platform.

Symptoms

In a Salesforce Opportunity when a quote is created and "Is Primary" is checked while another quote is defined as "Is Primary", Salesforce will uncheck the old primary quote.

The problem is that when a quote is defined as "Is Primary" from CPQ Cloud through an Integration XSL file, Salesforce will keep both quotes as primary.

Cause

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In this Document
Symptoms
Cause
Solution


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