ContactService - FindContact Web Service Timeout Error In Production
(Doc ID 2446214.1)
Last updated on MAY 13, 2022
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
Web Service Timeout Error in Production
Seeing timeout error while invoking the ContactService > findContact method in PRODUCTION.
End point url :- https://xxxx.fa.us2.oraclecloud.com:44/crmService/ContactService
Error
The proxy server did not receive a timely response from the upstream server.
Reference Gateway Timeout
ERROR
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The proxy server did not receive a timely response from the upstream server.
Reference Gateway Timeout
STEPS
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The issue can be reproduced at will with the following steps:
1. Invoke findContact on ContactService.
2. Receiving the Gateway timeout.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |