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Using Multiple Signing Certificates in Content and Experience Cloud Resulting in SSO Authentication Failure (Doc ID 2446236.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

On Oracle Content and Experience Cloud (CEC), the Single Sign On(SSO) authentication is no longer working.  If a user attempts to use SSO to log into CEC, the user is confronted with an error:

 "System error. Please contact the System Administrator."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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