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Unable to Terminate Oracle Content and Experience Cloud Subscription (Doc ID 2446283.1)

Last updated on AUGUST 14, 2023

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Oracle Content Management - Version N/A and later
Information in this document applies to any platform.

Symptoms

 The user is seeing that Oracle Content and Experience Cloud (CEC) service instances are still reflected in the billing despite having been deleted by the user.  Is there a method to terminate a CEC service that it is not billed?  Note that this issue is seen in the Universal Credit Model of CEC only. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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