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Element Entries For Benefits Are On Terminated Record (Doc ID 2446465.1)

Last updated on JANUARY 12, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

Oracle Fusion Benefits Cloud Service
Release 11.13.18.05.0

Element Entries for Benefits are on Terminated Record

Client has an employee who was hired and terminated the same day because they were hired into the wrong legal entity on 8/21/2017. The employee was then hired again the next day on 8/22/2017. Their new hire life event was run on 8/22/2017, however, the element entries for the benefits are stored on the inactive/terminated record. Now client having problems running life events and showing this person to be enrolled in benefits.

Client needs to fix this as soon as possible before our interface files are sent to our vendors and for payroll purposes.

The employee record is person number 685120.
 

Solution

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In this Document
Goal
Solution


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