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402000609 Error Dialog Opens at clicking Draft link of EMA R2 ICSR (Doc ID 2446518.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 8.0 to 8.0 [Release 8.0]
Information in this document applies to any platform.

Symptoms

When clicking Draft link of EMA R2 ICSR report, an Error Dialog opens with the following error message.


<Error Message>

Error No:402000609 Description Case XXXXXXXXXX General error while creating ICSR report. Value of QUALIFICATION element does not satisfy the condition that it must exist as 1, 2 or 3 if primary reporter is HCP and as 4 or 5 if primary reporter is non-HCP. See report details.

 

* Case Form > General > Reporter type has the value "Physician" .

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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