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Duplicated Entries Were Created When Using PBL Upload Data File. Very Slow On Transfer Batch (Doc ID 2448038.1)

Last updated on FEBRUARY 02, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Global Payroll

Duplicated entries were created when using PBL upload data file. Very slow on transfer Batch

When we using PBL load batch from file (Kronos file), duplicated element entries were created.Transfer batch took a very long time. This caused we can't process payroll on time.

ERROR
-----------------------

 ORA-00054: resource busy and acquire with NOWAIT specified or timeout expired




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Some batch lines transferred successfully
then lines duplicated even though they show as unprocessed on the batch line screen shot

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, employees have duplicate batch element entries which will result in over payment

Cause

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In this Document
Symptoms
Cause
Solution
References


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